The complete package for mobile workspace.
Galaxy Enterprise Edition provides the most advanced mobile experience for enterprises by bundling cutting-edge Samsung devices with innovate software and services tailored for the rigors of the business world.
It provides a customisable and secure solution that meets the specific needs of any business with extended security support, ensuring business continuity, and providing consolidated Knox solutions for efficient business management.
3 Year Enhanced Support
Keep your business running with extra support for your devices
Samsung Enterprise Edition gives you 3 years of an enhanced service support, ensuring your mobile technology continues to perform.
You’ll receive a welcome call on registration*, to get you started and run through the Enterprise Edition features including help on setting up and operating Knox Configure and E FOTA on MDM. We’ll also check in regularly to make sure everything is running smoothly and you’re getting the best from any upgrades and new features. Our dedicated UK based Business Services Centre provides technical support and advice online or by phone.
And should any of your devices need replacing, we offer a next business day replacement service**. Choose from courier collect and return service, Samsung WeFix on site repair, our store walk in option, or our bulk repair service.***
*Registration on the Knox Portal and Support request required.
**Doorstep exchange with Samsung gold stock.
***All requests must be placed before 3:30 pm and confirmation of MDM removal must be confirmed before proceeding with repair/swap.
Get the All-in-One Knox Package with Knox Suite
Knox Suite is an all in one offering which includes Knox Manage, Knox Manage, Knox E FOTA, Knox Mobile Enrolment and Knox Asset Intelligence.
With Knox Suite, you get access to advanced features within Knox Platform for Enterprise, Knox Mobile Enrolment for seamless deployment, Knox Manage for remote management monitoring and support, and Knox E-FOTA for over-the-air control for firmware updates.
Deploy a new device, remotely, in just minutes, with all the settings, apps and company branding you need.
Quickstart Go Service
Getting your mobile fleet up and running can be costly and time-consuming. And depending on the size of your business, you might not have the in house expertise to do it. Or it might pull your IT team away from other important tasks. But don’t worry. With Samsung’s QuickStart Go service, we can help you set up Knox Suite as part of Enterprise Edition at no extra charge. We’re on hand to help you get your devices configured and deployed. And we’ll do all the hard work, making sure things are set up the way you want, with all the support and security you need. Plus, the service is fully customisable, so you can pick the level of support that’s right for you.
5-year Security Maintenance Release
Giving you protection that lasts
Keep your business protected from mobile security threats. With Samsung Enterprise Edition, you get up to 5 years of firmware updates either monthly or quarterly*, so you can be sure all of your mobile devices are up to date with the latest Android and Samsung security patches. This helps protect your fleet of Samsung devices against malware, phishing or any software malfunction that might pose a threat to your business. And, it takes the pressure off your IT support teams by reducing the volume of inbound support calls, giving them more time to work on other business-critical tasks.
Plus, with all updates going through E-FOTA on MDM, you can test and validate them before pushing them out to update across your Samsung fleet with support from the Samsung Business Service Centre should you need it.
*5 years from first global launch for S20 and S21 Series, Note20 Series, XCover 5, Tab Active3. 4 years for all other devices.
Enterprise Edition – SM-T575
Business continuity
Extended Product Lifecycle
Ensure consistency across your fleet of Samsung devices. All Samsung Enterprise Edition devices come with an extended product lifecycle, ensuring they’re available longer than standard devices **. This helps ensure your users have the same device, bringing greater continuity to your mobile fleet and making it easier for you to manage. Plus, with the same models already set up in Knox Configure, adding additional handsets when you need to is quick and hassle-free.
*Devices will remain on sale for a defined period of time after first global market release. The defined period will differ according to each specific device. Subject to change without notice.
